Collections Officer - Bojonegoro (Full-Time)

Join PT Abadi Sejahtera Mandiri Bersama as a Collections Officer in Bojonegoro, Jawa Timur, and play a pivotal role in ensuring timely payments and maintaining strong client relationships. This position is ideal for detail-oriented professionals with a knack for negotiation and a commitment to delivering exceptional service. With a focus on customer satisfaction and financial recovery, you'll work closely with our sales and customer service teams to achieve our company's financial goals.

At PT Abadi Sejahtera Mandiri Bersama, we are a leading player in the retail industry, offering a wide range of products to our customers. Our Bojonegoro branch is a vibrant hub, and we are looking for a dedicated Collections Officer to join our team. In this role, you will handle various aspects of collections, from following up on overdue payments to resolving disputes and negotiating payment plans. Your daily tasks will involve using our in-house CRM system, Excel, and other relevant software to manage and track collections efficiently.

This is an exciting opportunity to grow your career in a dynamic and supportive environment. We offer competitive salaries, comprehensive benefits, and ongoing training to help you develop your skills and advance your career.

📋 Tanggung Jawab Pekerjaan

• Manage and track overdue accounts using our in-house CRM system and Excel
• Follow up on overdue payments through phone calls, emails, and visits
• Negotiate payment plans and resolve disputes with customers
• Collaborate with sales and customer service teams to improve collections
• Generate and analyze reports to monitor collections performance
• Ensure compliance with company policies and procedures
• Provide exceptional customer service to maintain strong client relationships
• Stay updated on industry trends and best practices in collections

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field
• Minimum 2 years of experience in collections or a related role
• Strong knowledge of collections processes and procedures
• Excellent communication and negotiation skills
• Proficient in using Microsoft Office, particularly Excel
• Ability to work under pressure and meet deadlines
• Strong attention to detail and organizational skills
• Customer service orientation and a commitment to delivering exceptional service

🛠️ Keahlian

Lowongan Terkait